Overview

By opting in to receive SMS messages from Right Choice Transportation LLC, you consent to receive text messages at the phone number you provided. These messages may include:

• • Informational messages (e.g., service updates, appointment confirmations, and reminders).

• • Transactional messages (e.g., ride confirmations, account notifications, and trip status updates).

• • Promotional messages (e.g., service announcements, special offers, and discounts).

Message frequency may vary based on service usage. Clients who receive recurring transportation services (e.g., dialysis, physical therapy, or other ongoing medical treatments) may receive multiple messages per week for ride confirmations and reminders. Standard message and data rates may apply

based on your mobile carrier plan. Opting in is not a condition of service.

These terms outline your rights and obligations regarding SMS communications, including how to

opt in, opt out, and how we protect your personal information.

Opt-In Procedures

To receive SMS messages from Right Choice Transportation LLC, you must explicitly consent by opting in through one of the following methods:

• • Website Signup: Providing your phone number and checking the box to agree to SMS communications.

• • Text-to-Join: Texting a specific keyword (e.g., "JOIN") to (866) 719-7117.

• • Written Consent: Signing a physical or digital agreement during the registration, booking, or service request process.

By opting in, you confirm that:

• • You are the owner or authorized user of the phone number provided.

• • You agree to these Terms and our Privacy Policy.

Opt-Out and Support Procedures

You can stop receiving SMS messages at any time using one of the following methods:

• • Reply STOP: Reply "STOP" to any message to unsubscribe from further SMS communications.

• • Reply HELP: Reply "HELP" to receive customer support contact details.

• • Contact Us: Reach out to our support team at [email protected] or call (866) 719-7117 with a request to opt out.

Once you opt out:

• • You will receive a final confirmation message confirming your opt-out status.

• • No further SMS messages will be sent unless you re-opt in by following the opt-in procedures above.

Message Frequency

The number of messages you receive will depend on your transportation schedule and service needs:

• • General clients: Expect an estimated 4–8 messages per month for appointment reminders and service notifications.

• • Recurring clients (e.g., dialysis, ongoing treatments): Clients who receive transportation multiple times per week may receive several messages per week for appointment reminders, ride confirmations, and trip status updates.

Message volume will be adjusted based on each client’s scheduled rides.

Message and Data Rates

Standard message and data rates may apply, depending on your mobile carrier’s plan. Right Choice Transportation LLC is not responsible for carrier fees.

Privacy and Data Security

By opting in, you agree to our use of your phone number to send SMS messages as described in these terms.

• • We DO NOT sell, rent, or share your phone number with third parties for marketing purposes.

• • Your phone number is used solely for SMS communications related to Right Choice Transportation LLC.

• • SMS data is secured using industry-standard encryption and is not retained longer than necessary.

For more details, see our Privacy Policy.

Support and Contact Information

If you have questions or concerns about SMS messaging, contact us:

• • Email: [email protected]

• • Phone: (866) 719-7117

Changes to These Terms

We may update these terms from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our SMS service after changes constitutes acceptance of the new terms.

Effective Date: March 15, 2025

Questions, Complaints, and Compliance Contact

If you have any questions regarding this policy, please contact:

• Email: [email protected]

• Address:

Right Choice Transportation LLC

Attn: Opt-out Compliance

18058 Woodhaven Dr, Prairieville, LA 70769